PopHatch Privacy Policy
Welcome to PopHatch, Inc. ("PopHatch," "we," "our," or "us"). Your privacy matters, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, platform, and any applications we provide (collectively, the "Platform").
By using PopHatch, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Platform.
1. Information We Collect
Information You Provide
- Account details: name, email address, password, location, and any other signup data.
- Profile content: bio, links, uploads, business ideas, pitches, videos, and collaboration preferences.
- Communications: messages with other users, support tickets, feedback, and surveys.
- Payment data: billing and transaction information (processed securely by our third-party payment provider).
Information We Collect Automatically
- Device and usage data: browser type, IP address, device type, time zone, and Platform usage activity.
- Cookies and tracking data: using tools like Google Tag Manager, Meta Pixel, and others, for analytics and advertising.
- Log data: timestamps, pages viewed, and referral URLs.
Information from Third Parties
- Linked services (e.g., when you connect your social or business profiles).
- Analytics or marketing partners to enhance user experience and improve targeting.
2. How We Use Your Information
- Provide, maintain, and improve the Platform.
- Personalize your experience, content, and recommendations.
- Train and enhance our AI systems (see Section 6 below).
- Process transactions and provide customer support.
- Send important updates, service notices, and optional marketing emails (with your consent).
- Monitor Platform activity for security, fraud prevention, and legal compliance.
- Conduct internal research and performance analytics.
3. Sharing Your Information
We do not sell your personal information.
We may share your data with:
- Service providers: for hosting, analytics, customer support, and payment processing.
- Other users: based on your visibility settings or when you actively engage with others on the Platform.
- Legal or regulatory authorities: when required by law, subpoena, or to protect our rights.
- Successors: in connection with a merger, acquisition, or sale of assets, in which case you will be notified of any changes in data handling.
4. Your Rights and Choices
Data Rights
- Access, correct, or delete your personal information.
- Withdraw consent at any time, if consent is the basis of processing.
- Request access to, correction of, or deletion of your personal information, subject to legal and operational requirements.
Communication Preferences
- Opt out of marketing emails via the unsubscribe link.
- Disable cookies or adjust browser settings (note: the Platform may not work properly without cookies).
To exercise any of these rights, contact us at contact@pophatch.com.
5. Retention and Security
We retain your data only as long as needed for the purposes described in this Policy or as required by law.
We implement technical, administrative, and physical safeguards to protect your data, but no system is 100% secure.
6. Use of AI and User Content
PopHatch uses artificial intelligence (AI) systems to generate recommendations, insights, and outputs. Your use of the Platform may contribute to improving these systems.
AI Training Agreement
- Your content may be used to train, fine-tune, and optimize our AI models.
- This training may improve system-wide recommendations and outputs, including for other users.
- AI outputs may not be unique or confidential.
- PopHatch owns all rights to its AI systems, including models trained on user content.
You waive any claim to ownership of outputs generated by our systems, even if influenced by your inputs.
7. International Data Transfers
We operate in the United States and may transfer your information to countries outside your jurisdiction. Where applicable, we rely on contractual safeguards to protect your data.
8. Children's Privacy
PopHatch is intended for users 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
9. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Analyze Platform usage.
- Improve functionality and performance.
- Serve relevant ads across third-party platforms (e.g., Meta, LinkedIn).
You can adjust your cookie settings in your browser or opt out of certain tracking through the Digital Advertising Alliance (DAA).
10. Communications and Email
If you opt-in during onboarding, we may send you waitlist updates, product announcements, and marketing emails. You can unsubscribe at any time. All emails include our company mailing address:
PopHatch, Inc.
5725 S Valley View Blvd Ste 5 PMB 578653
Las Vegas, Nevada 89118-3122
11. DMCA Notice
If you believe content on the Platform infringes your copyright, please send a detailed notice to our Designated Agent:
Designated Agent
PopHatch, Inc. -- Legal Department
Email: contact@pophatch.com
Address: 5725 S Valley View Blvd Ste 5 PMB 578653, Las Vegas, NV 89118-3122
We will respond in accordance with the DMCA (17 U.S.C. § 512).
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our Platform, business practices, or legal requirements. We may not notify you directly when changes are made. When we do provide notice, it may be by updating the "Effective Date" at the top of this page, posting on the Platform, or using other means.
Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised Policy, you must stop using the Platform.
13. Contact Us
For questions or concerns, reach out anytime:
Email: contact@pophatch.com
Mailing Address:
PopHatch, Inc.
5725 S Valley View Blvd Ste 5 PMB 578653
Las Vegas, Nevada 89118-3122